The Role
This role supports research that helps Indigenous communities document, organize, analyze, protect, and use knowledge about lands, waters, resources, cultural values, historical and current land use, cumulative effects, and potential impacts to rights and interests.
The work may support:
- impact assessment and regulatory processes
- rights and title research
- Crown consultation and referrals
- hearings, tribunals, and submissions
- community engagement and verification sessions
- land and resource planning
- funding proposals and reporting
- and internal community decision-making
You will use Trailmark software as part of this work. Trailmark helps make research easier to organize, protect, verify, analyze, and turn into useful outputs. It supports interviews, participatory mapping, surveys, field observations, documents, photos, audio, spatial data, permissions, and reporting workflows in one place.
The software does not replace good research judgment, relationships, ethics, or careful analysis. It supports them.
At the Senior Researcher level, we are looking for someone who can take on the majority of day-to-day research delivery, including community travel, interviews, participatory mapping, analysis, client communication, and strong draft reporting, while working closely with Trailmark’s senior staff.
This role is collaborative by design. You will work closely with Trailmark’s senior research, consulting, software, and project staff, and will be supported in learning Trailmark’s methods, software workflows, and approach.
We are looking for someone who brings their own experience and judgment, while also being willing to adapt to Trailmark’s way of working. This position is open to applicants anywhere in Canada. Trailmark’s central office is in Victoria,
BC, and a desk will be available for team members who prefer to work in person or spend time working alongside senior staff.
Responsibilities
Indigenous Knowledge, land use, and rights research
You will help design and carry out Indigenous Knowledge, land use, oral history, cultural heritage, cumulative effects, and rights-related research projects.
This may include developing research plans, interview guides, surveys, mapping methods, consent materials, and verification processes.
Interviews, mapping, and engagement
You will conduct or support interviews, oral history sessions, participatory mapping sessions, community workshops, field visits, and verification meetings.
You will work with Elders, Knowledge Holders, harvesters, land users, youth, stewardship staff, leadership, consultants, and legal teams.
Analysis and reporting
You will review and analyze interviews, maps, transcripts, survey responses, field observations, archival material, documents, and spatial information.
You will help prepare reports, technical memos, briefing notes, community summaries, presentations, regulatory submissions, and map-based products.
Strong writing is important in this role.
Regulatory and project support
You will help prepare material for use in impact assessment, consultation, referrals, hearings, tribunals, land and resource planning, and other decision-making settings.
This role requires working knowledge of Canada’s regulatory and impact assessment processes, the Duty to Consult, Section 35 Aboriginal and Treaty rights, and major Aboriginal rights and title case law.
This is not a legal advice role.
Trailmark software and data management
You will use Trailmark software to help organize research workflows, manage information, support mapping and survey work, and protect sensitive information through permissions and access controls.
You do not need to be a software developer. You do need to be comfortable learning digital tools and helping clients use technology in practical, respectful, and secure ways.
Project coordination and collaboration
Depending on experience, you will manage or support project schedules, budgets, scopes, fieldwork logistics, travel planning, participant coordination, client communication, and deliverables.
You will work collaboratively with senior staff and project teams to ensure Trailmark’s methods, standards, and client commitments are followed. You should be comfortable taking initiative, managing tasks and deadlines, and asking for guidance when needed.
We’re looking for someone who
Has experience with Indigenous Knowledge, Traditional Knowledge, Indigenous land use, land use and occupancy, oral history, cultural heritage, impact assessment, rights and title, or related research.
Can conduct respectful interviews with Elders, Knowledge Holders, harvesters, land users, and community members.
Has experience with participatory mapping, GIS-informed research, or spatial information, or is ready for training.
Can develop or support interview guides, surveys, workshop plans, consent materials, research plans, and verification processes.
Has strong qualitative research skills, including transcript review, thematic analysis, synthesis, and careful interpretation of narrative material.
Can write clearly for community, technical, regulatory, legal, and funding audiences.
Understands, or is ready to deepen their understanding of, Canada’s impact assessment and regulatory systems, Aboriginal and Treaty rights, the Duty to Consult, and Section 35.
Is willing to learn and apply Trailmark’s research methods, software workflows, templates, and approach to working with Indigenous Knowledge and sensitive community-held information.
Can take initiative while working collaboratively with senior staff, project teams, and clients.
Is organized, responsive, and able to manage multiple relationships, deadlines, and deliverables.
Is willing and able to travel to Indigenous communities, including remote communities.
Handles confidential, sensitive, cultural, spatial, and community-held information with care.
Helpful experience
Experience in any of the following areas would be an asset:
Indigenous Knowledge or Traditional Land Use studies
Rights and title research
Impact assessment or environmental assessment
Regulatory submissions, referrals, hearings, or tribunal support
Community-based research, monitoring, or Guardian programs
Participatory mapping, GIS, or spatial data review
Survey design, qualitative coding, workshops, facilitation, or focus groups
Project management, proposal writing, budgeting, and reporting
Indigenous data sovereignty, OCAP®, research agreements, consent processes, or knowledge-sharing protocols
Working with Indigenous governments, lands departments, stewardship programs, consultation offices, or legal teams
Experience using Trailmark or similar research, mapping, field data collection, or consultation tracking software
Knowledge of an Indigenous language is an asset.
You do not need to have experience or training in every area. We are looking for someone who is careful, capable, relational, organized, and willing to keep learning.
Benefits
Benefits include:
Health spending account
Flexible remote or hybrid work environment
Option to work from Trailmark’s Victoria office
Vacation starting at two weeks per year
Mentorship from senior staff
Training in Trailmark software and research workflows
Opportunity to grow into additional project leadership responsibilities
Opportunity to work with a small team on projects that support Indigenous rights, land and water stewardship, cultural knowledge, data sovereignty, and community decision-making
Compensation
The salary range for this position is:
Researcher: $80,000–$86,000
Senior Researcher: $87,000–$92,000
Final salary will depend on experience, writing strength, project management skills, regulatory knowledge, software comfort, and ability to work respectfully and confidently with Indigenous communities.
How to Apply
We are accepting applications until July 10, 2026.
Please send your resume and a short cover letter to info@trailmarksys.com with the subject line:
Job Application – Indigenous Rights, Knowledge & Land Use Researcher / Senior Researcher
In your cover letter, please tell us about why you are interested in this field and your experience.
The Role
Trailmark Systems is looking for a Client Success & Partnerships Lead to help our software clients get the most out of Trailmark — and to help us grow meaningful partnerships with communities, agencies, and organizations doing land, water, cultural, and knowledge stewardship work.This is a relationship-centred role for someone who can support clients, understand their needs, troubleshoot software questions, lead training sessions, and help identify new opportunities for collaboration and growth.
About Trailmark
Trailmark builds software and provides consulting services for land, water, culture, and knowledge stewardship. Our platform helps teams gather, organize, protect, map, and apply complex place-based information, including field observations, interviews, documents, maps, survey responses, and consultation records.We work closely with Indigenous communities, stewardship teams, researchers, consultants, and agencies across Canada.
About the role
You will be the primary point of contact for many Trailmark software clients. You’ll help clients feel supported, confident, and heard — whether they are learning the software for the first time, troubleshooting a field issue, planning a new workflow, or exploring how Trailmark can better support their work.You will also play a key role in business development by building relationships, following up with prospective clients, coordinating demos, identifying partnership opportunities, and helping us understand what clients need next.
Responsibilities
- Build strong, ongoing relationships with software clients
- Respond to client questions, troubleshooting calls, and support requests
- Help clients use Trailmark effectively for their programs and projects
- Track client needs, feedback, and common issues
- Coordinate with the software team to communicate bugs, feature requests, and workflow needs
- Lead software training sessions for new and existing clients
- Create or update training materials, guides, and support resources
- Help clients set up workflows, projects, forms, permissions, and data structures
- Support users with practical, field-based troubleshooting
- Lead or support software demos and discovery calls
- Follow up with prospective clients and partnership leads
- Identify opportunities for new projects, renewals, training, consulting, or expanded software use
- Represent Trailmark in meetings, webinars, conferences, and partner conversations
- Help shape proposals, scopes of work, and client communications
- Work closely with leadership, developers, consultants, and project teams
- Bring client insights back into product planning and service design
- Help improve the client journey from first conversation to long-term success
- Is excellent with people and comfortable building long-term professional relationships
- Can explain software clearly to users with different levels of technical experience
- Is calm and resourceful when troubleshooting problems
- Enjoys teaching, training, and helping people feel confident with new tools
- Can listen carefully, ask good questions, and understand the bigger picture behind a client’s request
- Is organized, responsive, and able to manage multiple client relationships at once
- Is comfortable supporting business development, outreach, and partnership-building
- Has strong written and verbal communication skills
- Client success, account management, software support, or implementation
- GIS, mapping, field data collection, surveys, databases, or digital archives
- Indigenous governance, lands departments, stewardship programs, consultation, referrals, or environmental work
- Training, facilitation, adult education, or workshop delivery
- Business development, partnerships, proposal writing, or sales
- Working with sensitive cultural, environmental, or community-held information
Benefits
Benefits include:
- Health spending account
- Flexible remote or hybrid work environment
- Vacation starting at two weeks per year
- Opportunity to work with a small, mission-driven team on projects that support land, water, culture, and knowledge stewardship
How to Apply
Please send your resume and a short cover letter to info@trailmarksys.com with the subject line: Job Application.